What benefits do our accessible health plans include?

Our health benefits

Our health plans are the ideal solution for you to look after your loved ones' health in the Philippines.

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Online medical consultation
We offer access to online doctors from anywhere, any time. Our physicians are available 24 hours a day with no need to book an appointment. They can be contacted via telephone, video call, or through our asistensi App and they will provide immediate assesment, as well as answers to any questions regarding the services we offer.

In addition, our physicians provide a "concierge service" which includes personalized treatment, coordination of the delivery and issuance of medication and any necessary laboratory test requests in order to improve the diagnosis. If necessary, they are also responsible for arranging at home primary care and ambulance services, as well as providing support throughout the admission process to affiliated clinics by activating coverage with Maxicare.
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In-clinic and At-home Primary Care
In cases where an on-site consultation is necessary, our physicians and paramedics make home visits to better determine the patient's needs, make a diagnosis and prescribe treatment. The medical team may even administer single doses of symptomatic medications when needed.

Our In-clinic and At-home Primary Care primary care service is available Monday to Sunday, from 8:00am to 5:00pm.
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Laboratory tests
Our physicians will be able to request clinical exams in medical laboratories in the Philippines to provide you with a better diagnosis and medical treatment in case of acute pathologies.

asistensi's plans include two, four and six emergency laboratory tests a year, depending on the purchased plan, as long as they are prescribed by one of our doctors.
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Ambulance services
If you have a medical emergency and need transfer to one of our accredited centers, we will coordinate your departure and return in one of our advanced life support equipped ambulances.
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Medical emergency coverage in accredited hospitals and healthcare facilities
In case of an emergency, asistensi physicians will activate the emergency healthcare coverage. The patient will be able to enter the network of hospitals and healthcare facilities affiliated with Maxicare in the Philippines and receive professional care.

asistensi's plan includes medical expenses coverage up to PHP 300,000.00, per policy year
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Medication pickup and delivery
The medication delivery service will allow you to receive up to 7 days of treatment prescribed by our doctors following a medical emergency. Our doctors will coordinate with you to pick up your medication from the pharmacy closest to you or to have it delivered to your home.
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COVID-19 coverage

At asistensi we adapted our health services to the current COVID-19 situation. We offer coverage for COVID-19 through different levels of specialized care:
  • Coverage of COVID-19 RT-PCR or Antigen test, in case of hospitalization due to symptoms when there is suspicion of COVID-19, provided it is requested our physicians.
  • Continuous remote medical assistance from the onset of the first symptom.
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You are also protected!

If you take out asistensi's Health plan for your family in the Philippines, you too can benefit from our digital health platform. Download our asistensi App to access free and unlimited online consults with our physicians, no matter where you are. In addition to receiving medical orientation, our physicians will be able to send you prescriptions to take care of your health.
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Additional benefits that you can subscribe to with your asistensi plan:

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Access to the major hospitals
  • Asian Hospital and Medical Center
  • The Medical City, Ortigas
  • St Lukes Medical Center - QC
  • St Lukes Medical Center - BGC
  • Cardinal Santos Medical Center
  • Cebu Doctors Hospital
  • Chong Hua Hospital
  • Davao Doctors Hospital
  • Makati Medical Center