What benefits does our emergency medical health plan include?

Our health benefits

If you are considering taking out our medical health care plan to take care of your family in the Philippines, our emergency health services are the ideal solution.

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Online medical consultation
Get in contact with your online doctor anywhere anytime you want. Our physicians are available 24 hours a day. No need to book an appointment, get in contact with them via telephone, video call, or through our asistensi App, you will be assessed and any questions or doubts you have during the hiring of our services will be answered. In addition, our physicians provide a "concierge service", offering personalized treatment and coordinating the delivery and issuance of medication along with the laboratory test request to improve the diagnosis. If necessary, they are also responsible for arranging home healthcare and ambulance services, and for supporting admission to affiliated clinics by activating coverage with Maxicare.
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Home Primary Care
In cases where an on-site consultation is necessary, our physicians and paramedics make home visits to better determine the patient's needs, make a diagnosis and prescribe treatment. The medical team may even administer single doses of symptomatic medications when needed.

Our home primary care service is available Monday to Friday, from 8:00am to 5:00pm.
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Laboratory tests
Our physicians will be able to request clinical exams in medical laboratories in the Philippines to provide you with a better diagnosis and medical treatment in case of acute pathologies.

asistensi's plans include two, four and six emergency laboratory tests a year, depending on the purchased plan, as long as they are prescribed by one of our doctors.
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Ambulance services
If you have a medical emergency and need transfer to one of our accredited centers, we will coordinate your departure and return in one of our advanced life support equipped ambulances.
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Medical emergency coverage in accredited clinics
In case of an emergency, asistensi physicians will activate the emergency HMO coverage. The patient will be able to enter the network of clinics affiliated with Maxicare in the Philippines and receive professional care.

asistensi's plan includes medical expenses coverage up to PHP 300,000.00, per policy year
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Medication delivery
The medication delivery service will allow you to receive up to 7 days of treatment prescribed by our doctors following a medical emergency. Our doctors will coordinate with you to pick up your medication from the pharmacy closest to you or to have it delivered to your home.
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COVID-19 coverage

In asistensi we adapted our health services to the current COVID-19 situation. We offer coverage for COVID-19 through different levels of specialized care:
  • Coverage of COVID-19 RT-PCR or Antigen test, in case of hospitalization due to symptoms when there is suspicion of COVID-19, provided it is requested our physicians.
  • Continuous remote medical assistance from the onset of the first symptom.
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You are also protected!

If you take out asistensi's HMO plan for your family in the Philippines, you too can benefit from our digital health platform. Download our asistensi App to access free and unlimited online consults with our physicians, no matter where you are. In addition to receiving medical orientation, our physicians will be able to send you prescriptions to take care of your health.
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Additional benefits that you can subscribe to with your asistensi plan:

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Access to the major hospitals
  • Asian Hospital and Medical Center
  • The Medical City, Ortigas
  • St Lukes Medical Center - QC
  • St Lukes Medical Center - BGC
  • Cardinal Santos Medical Center
  • Cebu Doctors Hospital
  • Chong Hua Hospital
  • Davao Doctors Hospital
  • Makati Medical Center